Vizor FAQ

Q: Hey! Where’s that Google Cardboard support?
A: Unfortunately, we have decided not to support Cardboard because the end user experience can’t be guaranteed to be great on all devices. We want to ensure the best possible user experience for WebVR - we support desktop, mobile, and VR from GearVR upwards.
Q: We love your National Gallery experience on Facebook. How do I embed my Vizor 360 project on Facebook?
A: Please contact Anna Rosa at
Q: I want to download my project and make it available offline. How do I do this?
A: We often get asked this and it is definitely on our roadmap but we cannot say how soon this will be available to the public.
Q: Do you have plans to support 360 video?
A: Congratulations, this is by far the most requested feature for Vizor 360. We want to provide the easiest and most elegant solution for this, so it’s a work in progress.
Q: Which panoramic image formats do you support?
A: We currently support equirectangular images and stereo cubemaps in 12x1 format (18432 x 1536 pixel resolution). Support for stereo spherical images in an over/under format is coming next. If there’s a file format you’d like to see us support, please get in touch with us:  
Q: Do you have a public roadmap?
A: Currently we have no plans of making a feature roadmap for Vizor 360 public as we are evaluating any and all feedback and feature requests we receive.
Q: What about pricing? I want to pay for this!
A: We have just introduced payment plans for the Vizor 360 editor. More information available here.
Q: How do I embed a Vizor 360 experience to my website?
A: We have put together a blog post with instructions on how to embed your Vizor 360 experience on MediumReddi, Squarespace, please read it here.
Q: Why doesn’t my Vizor 360 / Patches experience run on Internet Explorer 11?
A: As of right now, we do not support Internet Explorer 11, and this is not likely to change in the near future. We do, however, support Google Chrome, Mozilla Firefox, Safari, Opera and Microsoft Edge. We couldn't guarantee 1:1 functionality between these and IE11 and thus had to focus on the most used browsers on the planet.